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  • Mexico Customer Survey Report 2013: Capturing future opportunities (PDF, 723kb)

    07 February 2014

    The survey of consumer preferences in Mexico upon which this publication is based reveals reluctance to buy insurance is often not due to costly premiums but rather to a lack of knowledge that insurance provides coverage where people feel most vulnerable. This study seeks to provide further insights into consumers’ thoughts with a view to addressing the challenges and opportunities, thereby helping the insurance industry win a major share of a key potential market.

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  • Latin America Customer Survey Report 2013 (PDF, 1.06mb)

    07 February 2014

    What do consumers in Latin America really think about life and health insurance, our industry, and our products? How much do we know about consumer behaviour, perceptions and protection needs, and how can we address the challenges and work together to capture the opportunities ahead of us? The customer survey, conducted in six Latin American countries, provides some answers to these questions.

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25 August 2019

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