Frequently Asked Questions

What is Elevate?

It's more than a product, process, or the way we do business. It's how we engage the marketplace. In short, we aim to make your life simpler. We listen to you, then use your feedback to adapt our offering to deliver a new and better experience. Targeting middle-sized businesses (typically between USD 25M and USD 500M in revenue) in the US (and in the UK in the first half of 2021), we've crafted a clearly defined appetite, predictable and transparent underwriting processes and easy-to-understand products. Our commitment is to Elevate the customer experience one engagement at a time.

Who can we help with Elevate today?

Our primary aim is to deliver a new and better experience! So we're focusing on clients and trading partners where we believe can make a difference. Today, that's businesses with revenues of USD 25-500m. Our tech-enabled system lets us work with these trading partners and clients efficiently and effectively.

What makes Elevate different?

For a start, we listen to you. We then use your feedback to make our offering – and your experience – even better.

We know you want a simpler, more reliable experience. That's why we have a clear appetite, transparent process and user-friendly forms. We’re also responsive and customer-centric, making it easy to do business with us. We elevate the experience one transaction at a time.

Which industries does Elevate target?

For Property, we're initially focusing on:

  • Commercial Real Estate
  • Cultural Institutions
  • Education
  • Entertainment
  • Food & Beverage
  • Health Services
  • Hospitality
  • Manufacturing
  • Retail
  • Tech & Telecom
  • Transportation

Learn more about our target industries for Property.

For Casualty, we're initially focusing on the following industries but will continue to add more as we scale:

  • Real Estate
  • Cultural Institutions
  • Food & Beverage
  • Hospitality
  • Manufacturing
  • Retail & Wholesale

Learn more about our target industries for Casualty.

Where do you offer industry enhancements?

For Property, in some industries, we can add additional coverages or offer something extra. Just speak to one of our experts! Our initial industry enhancements include:

You talk about a clear, consistent appetite. How does it work in practice?

We define our appetite by business activity. We start with the industry, but then get more granular. Learn more about our target industries for Property and Casualty.

What does your team look like? How can we work with you?

Our Elevate team of dedicated underwriters and Client Commitment Champions are excited to speak with you. Get in touch today!

What is the role of a Client Commitment Champion?

Elevate strives to deliver a new and better experience for our trading partners as well as their clients. Our aim is constantly improve how we work with you. That's why we have Client Commitment Champions who are 100% focused on being your advocate in our organization. They're here to help you resolve problems around billing, endorsements and other account-related activities. If you have any questions, please reach out!

Ready to Elevate your placement experience?

Send us your submission or give us a call!

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