Mark Graves Head Claims EMEA

Mark joined Swiss Re Corporate Solutions in January 2016.

Mark has 27 years of market experience which includes 13 years at a major Japanese Insurer in the Lloyd's/ London market as Deputy Head of Claims and leading the Property and Construction claims unit, prior to which Mark worked as a loss adjuster.

Having graduated with a degree in quantity surveying, Mark has successfully handled a number of significant complex and large international property, BI/DSU, CAR/EAR claims.

Mark is a Vice President of the Insurance Institute of London (IIL) and has chaired the IIL Claims Committee for the past 7 years. Mark is a strong Claims manager and a passionate people Leader who is used to serving a wide range of internal and external stakeholders and who understands the importance of a strong claims commitment and service approach combined with a dedicated and visible presence.