Accessible. Responsive. No surprises. A Claims Commitment you can trust
How a claim is handled can be as important as the outcome - an insurance policy is only worth as much as the integrity of the company that provides it. We pride ourselves on dealing with every claim fairly and efficiently. In fact, we've created the Corporate Solutions Claims Commitment to give you the confidence and peace of mind you need to run your business.
We believe claims service goes beyond technical expertise and a promise to pay. It means being there when you need us and having open, honest and transparent communication. Exceptional service is at the very heart of our claims management philosophy. We listen to you and tailor our approach to your needs wherever possible. We also take time to explain our position and to be responsive and fair in all of our dealings.
Our global service mindset is a difference you'll feel. We're an experienced team of insurance professionals who place the customer experience at the center of everything we do. We pride ourselves on a global presence – but with regional expertise and a local, personalised touch. That's why you will always have a single point of contact for claims; someone who fully understands your claim, and who will expedite it with both fairness and transparency.
Reliability is the cornerstone of our offering. Underwritten by the financial strength and S & P 'AA-' rating (as of 1/4/2019) of Swiss Re, we have the capacity and liquidity to fulfill any need. Just as importantly, we take pride in meeting our Corporate Solutions Claims Commitment.