Claims Graduate 2026

Location: Toronto, ON, CA

As our Graduate you will develop the crucial foundation of Claims Handling, with the prospect to move into a professional claims role in our organization. This programme offers you a kick start to your career, developing technical skills relevant to the Insurance industry.

We are looking for graduates with strong interpersonal skills, who are eager to learn, broaden their knowledge and expertise and want to make a difference. If you have a Bachelor or Master degree– we invite you to apply to our graduates@swissre programme 2026.

The programme offers you the chance to join the dynamic, fast-moving world of a leading risk knowledge organization. Over an 18-month period, you will receive on- and off-the-job training, including a job rotation that gives you the opportunity to work across different lines of business and departments.

In the second half of the programme, we will work with you to jointly develop your individual perspectives for your career at Swiss Re.

About the Role

The Swiss Re Corporate Solutions business is looking for a pro-active, highly motivated and results oriented individual to join the Claims team. Located in Toronto, your focus would be comprehensive in scope and include rotations on teams across several lines of business and supporting special projects.

Key Responsibilities

• Handle a caseload of Property, Casualty, and Errors & Omissions (E&O) claims from first report to final resolution
• Direct independent adjusters, appraisers, experts and coverage/defense counsel
• Maintain strong customer focus by aggressively and proactively researching issues, providing support and assuring customer satisfaction in a timely fashion
• Support Underwriting team needs for claim information and consultation on coverages
• Investigate, evaluate and settle claims, applying technical knowledge and people skills to effect fair and prompt claim resolution
• Complete detailed reviews of claim-related issues, including coverage, liability and damage and document the claim file appropriately
• Set and maintain appropriate and timely indemnity and expense reserves
• Analyze and present claims data and trends using tools such as Excel and PowerPoint
• Participate in client/broker meetings, mediations, and other claim-related events

About the Team

You will be part of a dynamic team responsible for managing and resolving claims both domestically and internationally across multiple lines of business. Our Canadian Claims Team comprises of 12 professionals located in Toronto and Montreal. Our department works closely with colleagues in Client Markets, Underwriting, Products, Actuarial, and HR. We are proud to deliver unparalleled customer service to our business partners and clients.

About You

You are currently pursuing an undergraduate or masters degree in a business-related field (BBA, Commerce) and will graduate in mid-2026 and have a clear interest in the Insurance industry. You have strong analytical and communication skills with a passion for customer service and problem-solving.

We are looking for candidates who meet these requirements:

• Bachelor's degree or equivalent (Business, Finance, Law, or similar fields may be advantageous)
• Strong analytical, negotiation and influencing skills
• Excellent verbal, interpersonal, and written communication skills
• Proficiency with data analysis tools such as Excel and PowerPoint

These are additional nice-to-haves:

• Interest in pursuing CIP designation
• Bilingual in English/French
• Previous customer service experience
• Knowledge of insurance principles or claims handling processes
• Experience using CRM systems or similar software