Team Assistant

Location: Mexico City, MX

Are you a highly organized professional with exceptional attention to detail and a talent for anticipating needs before they arise? Join our Public Sector Solutions team as a Team Assistant and become the backbone of our operations, enabling our leaders to focus on strategic initiatives while you ensure everything runs smoothly behind the scenes.

About the Role

As Team Assistant, you'll provide crucial administrative support to our Public Sector Solutions leadership team, creating order from complexity and enabling seamless operations across multiple time zones and priorities. You'll be the go-to person for coordination, problem-solving, and ensuring our team functions at peak efficiency.

Key Responsibilities

• Provide professional administrative support to PSS leaders, managing calendars, scheduling meetings, booking rooms, arranging catering, and setting up MS Teams

• Handle travel arrangements for PSS leaders according to company policies, including bookings, visas, itineraries, and briefing materials

• Process expense claims and manage invoices with meticulous attention to detail

• Lead global coordination for the PSS team's participation in World Bank Spring & Fall events, managing logistics, invitations, registrations, and on-site arrangements

• Oversee operational onboarding for all new PSS joiners globally, coordinating access rights, distribution list inclusion, and internal tool setup

• Manage global training logistics for the entire PSS team

• Build and maintain strong relationships with assistants of internal stakeholders, external partners, clients, and brokers

• Anticipate needs and proactively respond to executive requests in a timely manner

• Prioritize competing demands and follow through to successful completion

About the Team

Our Public Sector Solutions (PSS) team focuses on serving public sector institutions with non-standard buying behaviors and unique needs driven by political or budgetary considerations. We work with governments at all levels, state-backed risk pools, export credit agencies, international organizations like the World Bank and UN, and NGOs. As a global team with market units across the United States, Mexico & Latin America, UK & Ireland, ANZ & China, Switzerland, Canada, and Germany, you'll be part of a collaborative pool of assistants supporting the PSS team with flexibility to deliver results and balance capacity. You'll work closely with the Executive Office Manager for Public Sector Solutions to provide comprehensive support.

About You

You thrive in fast-paced environments where no two days are the same. You're exceptionally organized with a keen eye for detail and take pride in anticipating needs before they arise. You're comfortable interacting with executives and government officials while maintaining discretion and professionalism at all times. Your communication skills are excellent, and you approach challenges with a solution-oriented mindset.

We are looking for candidates who meet these requirements:

• Experience in an assistant or team support role, preferably in a fast-paced, international environment

• Solid knowledge of MS Office, including Outlook, Microsoft Teams, Word and Excel with willingness to use AI tools

• Proven track record in coordinating travel, managing calendars, and supporting meetings and events

• Experience processing expenses and invoices with attention to accuracy and compliance

• Fluency in English and Spanish (written and verbal)

These are additional nice to haves:

• Experience working with government officials or in public sector environments

• Additional language skills beyond English and Spanish

• Experience with global team coordination across multiple time zones

• Knowledge of travel and expense management systems

• Background in event planning or conference coordination

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week