Canada: a resilient optimist
It is hard to believe that we are approaching the final days of 2020. In some ways the year has flown by, yet those watershed days of mid-March also feel like a lifetime ago. It has also become a year of opportunities for us – as individuals and as insurance professionals – to realize the importance of being resilient and adapting to our changing world.
When it comes to resilience, Canadians have a lot to be proud of. A recent Swiss Re Institute sigma Resilience Index 2020 rated Canada at #2 in the world for Macroeconomic Resilience, for the second year in a row – even with the projected economic impact of COVID-19. Yet we've seen the effects of the pandemic on friends, colleagues and customers, happening at a time when the commercial insurance market remains challenging, as many insurers have been revisiting appetites, and terms and conditions, as they implement new strategies to ensure sustainability across various portfolios.
Amidst these challenges and in my role as Head Property & Energy for Canada, I see this time as an opportunity for commercial insurers to put their best innovative and customer-focused strategies forward.
I am proud to say that at Swiss Re Corporate Solutions, our goal of making our clients and the world more resilient has never felt more relevant.
In Canada, we recently launched OneForm, our new domestic and international wording, designed to increase efficiency and consistency across jurisdictions for seamless international program delivery and an improved customer experience.
Our Innovative Risk Solutions have been helping customers augment their traditional policies or navigate a hard market environment with better protection.
Our achievements this year make me optimistic about the Canadian property market and the insurance industry overall. We have found new ways to stay connected as peers, business partners and customers. And despite the challenges of 2020, we continue to advance commercial insurance together.