Senior Client Manager

Our dedicated Public Sector Solutions (PSS) team specialises in serving Public Sector clients and brokers, addressing the unique challenges of this client segment with ​trusted risk insights, data analytics, and risk transfer solutions. ​By connecting public sector brokers and clients to the full capabilities of the Swiss Re Group, we turn their needs into outcomes. Together, we navigate an increasingly complex world, building resilience for governments and beyond. ​ 

Our PSS team is focused on, for Swiss Re Group, public sector institutions with non-standard buying behaviour, influences and/or needs driven by unique political or budgetary considerations, motivations, gestation periods and/or procurement processes impacting decision-making, solution design and/or execution. This includes: 

1. Governments at central, state, and municipal levels 

2. State-backed risk pools, captives and international sovereign risk pools 

3. Publicly-owned Export Credit Agencies 

4. World Bank, UN Agencies and IMF, and other Supranational & Development Finance Institutions; and  

5. Non-governmental organizations (NGOs) 

About the Role

You will be responsible for originating business and managing client relationships with public sector clients in ANZ to deliver opportunities for Swiss Re Group including, but not limited to Reinsurance, Corporate Solutions, Alternative Capital Partners, and Risk Data Solutions (the tool and consulting arm of Swiss Re Group) aligned with their growth priorities and target liability portfolios. The role requires close coordination with the Business Units where the underwriting and P&L authority sits, to deliver business success in a collaborative ecosystem. There is also close collaboration with other Group Functions such as Marketing, Regulatory Affairs, Risk Management, and Swiss Re Institute. Additionally, this role requires proven leadership and readiness to deputise for the Head PSS ANZ & China on varied management tasks. 

Your key responsibilities are: 

• Take ownership of the implementation, coordination and delivery of the ANZ go-to-market plans, working with the Head PSS ANZ & China to refine and evolve them for success. 

• Responsible for delivering set revenue and profitability targets for ANZ PSS business. 

• Lead and own origination activity through consultative selling techniques in the assigned geography/ client segment in ANZ, making it easy, valuable, and engaging for public sector stakeholders—including brokers and insurance partners—to work with Swiss Re. 

• Execute end-to-end client management and business origination activities, make sound commercial decisions, identify critical risks, and decisively discontinue non-viable or low-value initiatives, executing on the PSS go-to-market plan for the assigned geography/ client segment in ANZ. 

• Engage with public sector clients to understand their risk assessment and re/insurance needs, advising them on contingent liabilities and potential risk transfer solutions. 

• Engage with brokers, non-profits, international organisations and platforms, and other stakeholders to drive business origination. 

• Act as the local lead when collaborating with PSS Technical Sales Team and BU Underwriters, Customer Distribution Management team and other key stakeholders across the Group to develop advanced risk insights and design tailored risk transfer solutions, leveraging insurance, reinsurance, and capital markets as appropriate, participating in and leading cross-functional deal teams. 

• Elevate Swiss Re’s visibility, credibility, and brand by participating in and contributing to industry, client and stakeholder events, particularly in areas of high relevance to public sector partners in ANZ. 

• Leverage marketing and social media channels (e.g., LinkedIn) effectively as part of sales and communication, enhancing visibility, outreach, and engagement with public sector stakeholders. 

• Contribute to managing operational and compliance risks for ANZ by identifying exposures, evaluating controls, and implementing necessary corrective actions. 

• Ensure timely, accurate, and structured reporting of pipeline activity for the assigned geography/ client segment in ANZ to support origination visibility and decision-making.  

• Take ownership for nurturing and developing junior team members (rotation, interns, etc.), supporting their upskilling and long-term growth within the PSS team. 

About You

• Demonstrated success in originating and developing business in a public sector or non-life re/insurance context (full ownership from opportunity qualification to execution), ideally in Australia, in a cost-conscious way. Evidence of high performance in non-life re/insurance or risk management industry including brokers with preferably 5+ years relevant public sector experience. 

• Use data and commercial insight to shape origination strategy and drive outcomes. 

• Self-starter who operates with autonomy, accountability, and focus. The ability to take ownership of, develop, improve and execute strategic plans is crucial. 

• Client centricity and persistence while engaging, navigating and negotiating with multiple external stakeholders. 

• Collaborative approach while leading, coordinating, and contributing to the internal cross-functional deal team comprising internal stakeholders from underwriting, structuring, pricing, compliance, etc. – often virtually. 

• Excellence in driving the follow-up and transaction management. 

• Public sector or broker network in Australia and/or New Zealand is an advantage. 

• Ability to travel extensively within ANZ to drive close client and broker proximity. 

• In-office presence aligned with Swiss Re's hybrid work environment.