Client testimonial by IXOM

IXOM is an industry leader in water treatment and chemical sourcing, manufacturing, distribution, storage, and use. Headquartered in Melbourne, Australia, we have around sixty operating sites in six countries.

IXOM's products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food & beverage, pulp and paper, mining & construction and water treatment.

In 2022, our former property underwriter exited the International Programs insurance market. This led us, in partnership with our broker, Marsh, to search for a new insurer.

IXOM’s property and business interruption insurance portfolio is one of our most complex programmes, requiring multi-line coverage.

Equally important was finding a partner who understood our control environment, our method of managing and reducing risk, and ultimately, the net mitigated risk profile of our asset portfolio.

Swiss Re Corporate Solutions stood out with its global risk expertise, customer-centric mindset and practical approach. They swiftly proposed a solution that met our complex needs.
 

The transition, completed in March 2023, has been seamless. Swiss Re Corporate Solutions' proactive yet pragmatic approach to risk assessment, combined with the expertise of their underwriting and risk engineering team, ensured a smooth handover of our international programs.

Since then, they have consistently demonstrated strong leadership in managing our property insurance portfolio. We're confident this partnership will continue to grow, with the potential to extend into other insurance lines in the future.