Claims Insights Podcast: AI and Claims Recovery

Claims recovery is one area of insurance where we are seeing genuine results as a result of using AI in insurance claims. 

AI is being effective in claims recovery presently. We want to provide an overview of how exactly AI is enhancing the claims recovery process, how this is benefiting both the insurance companies and customers, and what the future holds for claims recovery.

Hosted by Marc Scheidegger, Chief Claims Officer of Swiss Re Corporate Solutions, this episode on " AI and Claims Recovery" features Joe Rich, Chair, Subrogation Innovation and Technology, Cozen O’Connor, Dan D'Imperio, Co-Director, National Subrogation Services and our experts Terry Way, Global Claims Expert, Swiss Re Corporate Solutions.

In this episode, we will discuss the topic of AI specifically in claims recovery and how AI is increasing recovery performance.  

Tune in to the podcast for more.

In this podcast:
00:00 to 01:00: Introduction
01:01 to 03:40: Brief introduction of insurance claims recovery
03:41 to 12:42: What's the difference between predictive modelling and large language models, what new opportunities come to us in our pursuit of recovery?
12:43 to 15:44: Looking ahead, what advancements in AI do you foresee further enhancing the insurance subrogation process?
15:45 to 16:11: Closing and end

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