Commercial insurance claims podcast

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Claims Insights

Your commercial insurance claims podcast

Recognising the challenges that corporates around the world are facing in today’s changing business landscape, we’ve developed "Claims insights" -  Your commercial insurance claims podcast" to help you understand the impact of complex events on claims, and how you can navigate these scenarios.
A quarterly podcast hosted by Marc Scheidegger, Chief Claims Officer at Swiss Re Corporate Solutions, each episode spotlights topics that are top of mind concerns for corporates. Marc will also be joined by guest speakers who are experts in their fields, and who will share their insights and experience in the discussions.

Tune in to the episodes available:

Episode 11 Tariffs, inflation and uncertainty: A claims perspective

Explore how rising geopolitical tensions and market volatility are reshaping claims, adding pressure on risk managers facing inflation and uncertainty.

Listen to podcast about Claims Insights Podcast – Episode 11: Tariffs, inflation and uncertainty: A claims perspective

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Episode 10 Beyond the Hype: How Generative AI is Reshaping Claims Management

In this episode, our experts explore the key challenges insurers face when applying GenAI for claims – from scaling challenges, data management, to the evolving role of human.

Listen to the podcast about Claims Insights Podcast – Episode 10: Beyond the Hype: How GenAI is reshaping claims management

Guest speakers

Episode 9 Evolving risk landscape of flooding

In this episode, we will explore the topic of flooding and discuss how the industry is adapting to the evolving risk landscape globally.

Listen to the podcast about Claims Insights Podcast: Evolving risk landscape of flooding

Guest speakers

Episode 8 Advance corporate resilience by connecting data insights with real life examples

In this episode, we will explore the topic of the reality of climate change and how corporates can get prepared by utilizing effective tools to quantify the impact and readiness of businesses.

Listen to the podcast about Claims Insights Podcast: Advance corporate resilience by connecting data insights with real life examples

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Episode 7 AI and Claims Recovery

Claims recovery is one area of insurance where we are seeing genuine results as a result of using AI in insurance claims. In this episode, we will explore the topic of AI specifically in claims recovery and how AI is increasing recovery performance.

Listen to the podcast about Claims Insights Podcast: AI and Claims Recovery

Guest speakers

Episode 6 How AI adoption is transforming insurance claims?

In today's digital era, the application of artificial intelligence (AI) is becoming more and more widespread, and it has had a profound impact in many fields, one of which is the insurance industry. In this episode, we will explore the topic of challenges and opportunities in adopting AI technology in insurance claims management.

Listen to the podcast about Claims Insights Podcast: How AI adoption is transforming insurance claims?

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Episode 5 Demystifying Claims Management In International Programs

In this episode, we will explore the topic of challenges in Claims Management when dealing with International Insurance Programs from a customer perspective.

Listen to the podcast about Claims Insights Podcast: Spotlight on demystifying claims management in international programs

Guest speakers

Episode 4 Commercial insurance claims counter fraud

Fraud and more specifically in today's context insurance fraud, is a significant problem affecting organisations globally. While counter fraud is a known, developed, and well-explored phenomenon in the personal lines insurance segment, it is not a commonly discussed topic in the commercial insurance space. Why is this the case? What are the key drivers behind insurance fraud? And some tangible advice for corporate clients and risk managers.

Listen to the podcast about Claims Insights Podcast: Unravelled - Commercial Insurance Claims Counter Fraud

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Episode 3 Centre stage - European Class Actions

Litigation around the world, including in the UK and Europe continues to be on the rise. Class action lawsuits claiming hundreds of millions of dollars are taking place across various European markets. Following the 2015 "dieselgate scandal" involving car emissions fraud, consumers around the world have been seeking redress. With passing of the EU Representative Actions Directive, what does this mean for European consumers and businesses? Are we going to see US-style class actions in Europe?

Listen to the podcast about Claims Insights Podcast: Centre stage - European Class Actions

Guest speakers

Episode 2 Battling Floods

The impact of flooding events, its increasing frequency and unpredictability beyond outdated flood maps, are not allowing companies to properly prepare. What trends are observed on flooding events? How have floods impacted businesses, and how can these businesses enhance their flood resilience? What role can data and technology play in the process? 

Listen to the podcast about Claims Insights Podcast: Battling Floods

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Episode 1 Building resilience in today's dynamic environment

Amid today's environment of high inflation and geopolitical tensions, uncertainties and complexities in the macro environment are seen to be key drivers of the higher, short to midterm inflation rates observed around the world. What impact does this have on claims? What are the driving forces of claims inflation, and the impact of claims inflation on business interruption settlements?

Listen to the podcast about Claims Insights Podcast - Building resilience in today's dynamic environment

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