General Insurance Code of Practice

Swiss Re International SE is a subscriber to the General Insurance Code of Practice (Code), a voluntary code designed to protect the rights of general insurance policyholders and help promote better relations between insurers and their customers

We support the Code and are committed to helping our customers better understand their rights when buying insurance, making claims, resolving a complaint or experiencing financial hardship.  

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Learn more about the General Insurance Code of Practice 2020

The Code Governance Committee is the independent body that monitors and enforces insurers’ compliance with the Code. Its purpose is to drive better Code compliance, helping the insurance industry to improve its service to consumers.

Learn more about the Code Governance Committee – General Insurance