Lisa Matthews Head Customer & Distribution Management ANZ

Lisa joined Swiss Re Corporate Solutions in April 2018 and is currently Head Customer & Distribution Management ANZ, based in Melbourne. 

With over 26 years of experience in the insurance industry, she has held leadership roles across broking, underwriting, and distribution management in key markets including London, Egypt, Perth, Sydney, and Melbourne. 

In her current role, Lisa leads the development and execution of customer and distribution strategies for our partners in ANZ, driving business growth and fostering long-term partnerships. Prior to this, she served as Principal Customer & Distribution Manager at Swiss Re Corporate Solutions, playing a significant role in enhancing the company’s market positioning and operational performance across the business’s portfolio. 

Lisa has also held senior leadership positions at AHI, Allianz Australia, Euler Hermes, and AIG, where she built deep expertise in strategic planning, business development, and managing key broker and customer relationships. She began her career as a Placement Broker at Thompson Heath & Bond in London, specialising in North American Property & Casualty business. 

She holds an Associate qualification with the Chartered Insurance Institute (ACII), a Diploma in Financial Services (Broking) in Australia and New Zealand, and is a Certified Insurance Professional (CIP).